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Ready to save yourself tons of time and effort? These Gboard tricks for Android are just what the (smartphone) doctor ordered. Google/JR Raphael, IDG Android Intelligence Advice 10 Gboard shortcuts that'll change how… This clever Chrome collaboration tool… A neat new trick to try with Gboard on… 12 hidden Pixel phone superpowers A sanity-saving typing trick for Gboard… This smart new service brings Google… 3 wacky ways to make Android widgets… Give yourself an Android productivity… 4 new hidden Chrome […]

An exclusive integration between Addigy and Splashtop gives Apple administrators a new remote access solution for troubleshooting IT problems. Managed Macs are made available in the Addigy console, and a remote session can be launched with a click. Addigy users can also purchase Splashtop SOS to provide ad-hoc remote support to computers and mobile devices not managed under Addigy. In the real world, technicians will be able to access a remote Mac and then take control of the screen, check and manage […]

Is there a worse waste of time than corralling people into a meeting? With application integration and a dab of AI, the latest batch of scheduling apps attempts to ease the burden. What’s the longest it has ever taken you to schedule a meeting? I can recall being on email chains that lasted weeks, with 60 or more replies-to-all flying around to a dozen people. As soon as everyone agrees on a time, of course, someone’s schedule changes and the […]

You don’t generally think about inclusion and empathy as hallmarks of collaboration platforms. But with a touch of AI and some smart management, they could be. Ilyast / Violka08 / Getty Images Disclosure: Cisco is a client of the author. Cisco (working with Forbes) this week put together a panel of experts to talk about the future of collaboration. The panelists included Mike DeFrino, CEO of Kimpton Hotels & Restaurants; Edward Wagoner CIO Digital at JLL Technologies; Shari Slate, the chief […]

New Mac malware that’s capable of harvesting keystrokes and log-ins is available on the Darknet for as little as $49, researchers claim. PCWorld Coupons Another day, and it’s time for another Apple security scare: malware that can harvest keystrokes and log-ins and is available on the Darknet for only $49. Malware-as-a-service for Mac attacks Check Point Software’s research team claims to have identified the hack, which it is calling XLoader. Enterprise security specialists managing Macs and Apple devices (of which there are […]

Ready to save yourself tons of time and effort? These Gboard tricks for Android are just what the (smartphone) doctor ordered. Google/JR Raphael, IDG Android Intelligence Advice 10 Gboard shortcuts that'll give you… This clever Chrome collaboration tool… A neat new trick to try with Gboard on… 12 hidden Pixel phone superpowers A sanity-saving typing trick for Gboard… This smart new service brings Google… 3 wacky ways to make Android widgets… Give yourself an Android productivity… 4 new hidden Chrome […]

Microsoft’s Windows 11 documentation tells PC buyers to look for computers with ‘Free upgrade to Windows 11’ stickers. Where have we heard something like that before? By Gregg Keizer Senior Reporter, Computerworld | Microsoft For longtime Microsoft watchers, there might have been a moment of déjà vu last month as the Redmond, Wash. developer announced its upcoming Windows 11 operating system. The moment? When they read this line in the company’s official Windows 11 FAQ: “If you’re currently shopping for a […]

Although videoconferencing remains a fixture in the business world, how is Zoom looking to move beyond the pandemic and support a changing workplace? By Charlotte Trueman Staff Writer, Computerworld | Zoom Boosted by the rush to remote work brought on by last year’s pandemic, Zoom generated $2.6 billion revenue in 2020, a 317% increase year-on-year that made it one of the fastest growing apps of the pandemic. The number of meeting participants jumped by 2900%, and as of December, Zoom […]

Valley Behavioral Health CIO Tyler Tait details how the Utah-based mental health services provider uses Slack’s easy communication while maintaining patient privacy. By Matthew Finnegan Senior Reporter, Computerworld | Valley Behavioral Health Team collaboration tools have become popular in a variety of sectors in recent years, replacing email with group chat “channels” for real-time communication. For Valley Behavioral Health, that’s meant using Slack to improve the flow of information between staffers while ensuring that patient data remains protected. Although it’s largely […]

Apple won’t introduce an all-5G iPhone range until 2022, when it is expected to also roll out an A15-powered iPhone SE with 5G, according to a Nikkei report. Michael Simon/IDG Apple’s first 5G iPhones are available now, but most users don’t yet really feel the benefit, given that network infrastructure and services are still being rolled out. But you can expect adoption on both fronts to accelerate into 2022. Good news, bad news Let’s get to the bad new first: If […]

If your enterprise isn’t focusing on voice search, you may be missing out on business opportunity. If your business isn’t investing in trying to reach the top of local search results, you should spend time thinking about how to do so, as voice-based search queries deliver locally-based results. Voice assistants are maturing Ten years since Siri arrived, the voice assistant market is maturing and voice search is beginning to proliferate across multiple devices. Products from Amazon, Google, and Apple all deliver […]

Slack is fine for channel chats and Zoom is dandy for video, but for real business communications, you still can’t beat email. That will never change. Sometimes a story forces itself on me. First, I read a New York Times piece that raised a question: Could Gen Z free the world from email?. (The answer is no.) Then, I had a friend of a friend ask me if they could just replace email with Slack. The answer this time: Hell […]

The popular videoconferencing firm may be looking to move beyond video with the purchase, which gives it a new way to expand services. By Charlotte Trueman Staff Writer, Computerworld | Charles Deluvio (CC0) Zoom yesterday announced plans buy cloud call center service provider Five9 in a $14.7 billion all-stock transaction. Subject to shareholder approval, the acquisition is expected to close in the first half of 2022. The acquisition could allow the to hedge its video bets after 18 months of […]

Israeli ‘surveillance as a service’ company NSO Group sells a nasty iMessage hack used to spy on journalists, activists and politicians using iPhones and iPads, according to Amnesty International. Thinkstock Amnesty International has revealed that NSO Group, an Israeli ‘surveillance as a service’ company, has created and sold a nasty iMessage attack that can be used to spy on journalists, activists, and political representatives using their iPhones. A zero-click hack attack What makes this latest attack particularly dangerous is its exploitation […]

The rash of ransomware attacks that have plagued companies in recent months highlights the need for Microsoft to do more to help users avoid being hit — and recover quickly if they are. undefined undefined / Getty Images Not a day goes by that I don’t hear about some business or consultant affected by ransomware. Often, the incident starts with a phishing attack or from a vulnerability introduced by delayed patching. Or it could be a consultant tool that should […]

Microsoft’s new take on desktop-as-a-service is more than just a cloud-based version of Windows. It also allows the company to offer up ersatz hardware — virtual machines running on a vast cloud of Azure servers. By Gregg Keizer Senior Reporter, Computerworld | Microsoft Microsoft last week introduced Windows 365, a new service that lets the company cut partners out of the money-making loop by providing virtual PCs to customers. Rather than provide only the operating system or the OS and […]

This is a big and important update for the Microsoft Windows ecosystem, with 117 patches that address four publicly reported and four exploited vulnerabilities. CVE-2021-34527) that was released out of bounds (OOB) and has been updated at least twice in the past few days. That means you need to pay immediate attention to the Windows updates and that you add all of the Windows desktop patches to your “Patch Now” schedule.  There were multiple updates through the week, and we […]

The Home Screen widget turns your device into a powerful contact and communication management system. While we wait for Apple to properly repair Safari’s user interface, there’s good news: the all-new Contacts widget in iOS 15 is going to be really useful, not just to every iPhone or iPad user, but to every enterprise user, too. Because the widget turns your device into a powerful contact and communication management system. How so? Read on. A useful addition to the Home Screen […]

Protect your customers’ data and give them control over it, and with the right messaging, you’ll gain a substantial marketing advantage. Data privacy concerns tend to elicit eye rolls from corporate marketers, who see restrictions on how they collect and use customer information as infringing on their ability to customize communications and experiences. But growing evidence indicates that respecting privacy is not only the right thing to do, but also a good way to grow your business. Not that companies […]

Microsoft’s announcement this week of Windows 365 points the way to a computing future that could look very different from what we have now. Some thoughts…. Microsoft Disclosure: Most of the companies mentioned are clients of the author. We’ve been moving towards a version of Windows in the cloud ever since Satya Nadella took over as Microsoft CEO. Windows 365, unveiled this week, is his signature version of Windows, but it is only at the beginning of its evolution. In […]

Microsoft is removing what’s been called a “licensing tax” to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, says analyst. By Matthew Finnegan Senior Reporter, Computerworld | Microsoft Microsoft Teams users can now access Dynamics 365 data without the need for licenses for the CRM platform. Microsoft has already moved in recent months to deepen ties between Dynamics 365 and the team collaboration app; in March, the […]

Windows 365 means any Mac, iPad, iPhone, or even Linux user can now run a a virtualized PC in the cloud. Can Apple do this? Apple Microsoft has put Windows online with Windows 365, which means any Mac, iPad, iPhone, or even Linux user can run a a virtualized PC in the cloud. Can, and should, Apple do something similar? What is Windows 365? Windows 365 will let you run Windows as a service in the cloud on your choice […]

If you ever share your screen with anyone, this smart Chrome add-on will change the way you work — for the better. Google/geralt/JR Raphael (CC0) Android Intelligence Advice This clever Chrome collaboration tool… A neat new trick to try with Gboard on… 12 hidden Pixel phone superpowers A sanity-saving typing trick for Gboard… This smart new service brings Google… 3 wacky ways to make Android widgets… Give yourself an Android productivity… 4 new hidden Chrome features you should… 5 hidden […]

It’s finally here: A full Windows desktop-as-a-service is now ready to replace your Windows desktop on a PC. By Steven J. Vaughan-Nichols Computerworld | Microsoft It’s good to finally see Windows 365 Cloud PC arrive. I’ve been talking about Microsoft’s Desktop-as-a-Service (DaaS) for years. (Yes, I know all about Windows 11, which I think is just a massive Windows 10 security patch. Windows 11 was never, contrary to what some people think, the future of Windows.) Tomorrow’s desktop, as far as Microsoft’s […]

Zoho’s new business intelligence suite puts deep, data-driven business insights within reach of many smaller enterprises. aeduard / Getty Images Every 21st-century enterprise is — or should be — a data-driven enterprise. But like mining for gold, the raw data means nothing unless you know where to shine your light, and data itself can guide that decision. This is what Zoho Corporation aims to achieve with its latest announcement. Business intelligence as a service The company is touting an end-to-end, self-service Business […]

UEM has emerged as the next step in the development of enterprise mobility software, offering better management of a wider range of devices. By extending EMM capabilities to laptops and desktops, UEM tools helped enterprises make the quick move to remote work. By Matthew Finnegan Senior Reporter, Computerworld | Thinkstock Unified endpoint management (UEM) describes a set of technologies used to secure and manage a wide range of employee devices and operating systems — all from a single console. Seen […]

Firefox 90 patches nine vulnerabilities and offers a tweaked version of anti-tracking technology that allows exceptions for logging in to sites with a user’s Facebook credentials. By Gregg Keizer Senior Reporter, Computerworld | Mozilla / Lucas Benjamin (CC0) Table of Contents Firefox 89 Firefox 88 Firefox 87 Firefox 86 Firefox 85 Firefox 84 Firefox 83 Firefox 81 Firefox 80 Firefox 79 Show More Mozilla on Tuesday bumped Firefox to version 90, launching an enhanced version of its anti-tracking technology that […]

For all the juicy leaks surrounding Google’s upcoming Pixel 6 phone, one critically important question remains cryptically answered. Google/JR Raphael Android Intelligence Analysis The million-dollar question about… The 3 words that could spell trouble… 50 illuminating questions about… Google's 15 funniest flip-flops with… The missing context around Google's… Android 12's quietly important privacy… Android 12 and the 'Android Pixel' era The mystery of Google's missed Pixel… 2 big questions to ask about Google and… What the hell is happening with […]

A new declarative management system gives your device more power and autonomy to regulate enterprise MDM policies. Thinkstock If your business uses Apple products, it’s very likely you also make use of its mobile device management (MDM) protocols to manage your fleet. Be forwarned, there are big changes coming with iOS 15. Putting your device in control Apple announced changes to its MDM system at WWDC 2021, introducing a new approach it calls “declarative management.” It’s designed to give each […]

Is it smarter to ignore a possibly buggy patch or take arms against a sea of hackers? Security is more important than ever—and ransomware is bigger and badder than ever.  Barely a week goes by without a major new ransomware attack. One way you can slow down, if not stop, such attacks is by keeping your mission-critical applications and operating systems up to date. There’s only one little problem with that. Those patches, especially Microsoft’s Windows patches, can be more […]