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When it comes to technology, offering “employee choice” can help attract new employees and keep current workers happy. But is there a downside to offering too much choice? By Ryan Faas Contributing Writer, Computerworld | Igor Kutyaev / Getty Images I’ve long believed companies should offer workers a choice in the technology they use in the office and when working remote. Doing so lets employees use what they feel is the best choice of devices for their work, it can […]

Apple’s services seem to be attracting five new subscribers every single second of the day. Back in the old days of just a moment ago, Apple would helpfully note that when you use free services that mine your data to sell for profit, you become the product. But Apple’s new strategy means most of its users are also becoming commoditized, albeit with an Apple twist. I’m talking about average revenue per user. Apple’s beautiful game Playing a game as slick […]

While many small businesses still rely on in-house servers, they’re also moving quickly into the cloud. As I said the other week, small businesses can still do well by sticking with their own servers. That said, many of them are also moving toward the cloud. We’re in a time of transition: as the most recent annual Flexera State of the Cloud Report showed, 53% of small and mid-sized businesses (SMBs) — those with 1,000 or fewer employees — spend more […]

The layoffs have mostly hit the customer experience group and are part of a planned exercise to cut around $1 billion in expenditures according to reports from The Information and Bloomberg. By Anirban Ghoshal Senior Writer, Computerworld | Oracle Oracle has laid off selected staff across its San Francisco Bay Area offices this week, according to reports from The Information and Bloomberg. The Bloomberg report quotes a former senior manager of sales engineering, saying that the company is reorganizing its […]

Ransomware is running rampant, but there are several ways individuals and admins can protect their Windows 10 and 11 PCs. Here’s what to do. By Preston Gralla Contributing Editor, Computerworld | Thinkstock Table of Contents Use controlled folder access Back up… but do it properly Get free ransomware protection Stay patched Disable macros in Microsoft Office What IT needs to know about ransomware and Windows Show More CryptoLocker. WannaCry. DarkSide. Conti. MedusaLocker. The ransomware threat isn’t going away anytime soon; […]

Apple may be ramping up opportunities for developers to reach customers via its App Store – or building its own business at others’ expense. Depending on how you look at it, Apple may be ramping up ways developers can  reach out durectly to customers via its App Store – or building its own business at others’ expense. What Apple is doing Apple has had an advertising business of its own ever since Apple’s then CEO, Steve Jobs, introduced us to […]

DEX software can help companies improve the technology their workers use every day, which in turn helps with employee retention. By Bob Violino Contributing writer, Computerworld | Studio Romantic / Shutterstock Table of Contents What is digital employee experience? Why digital employee experience matters What DEX tools do DEX rising DEX challenges Success with DEX Show More As organizations navigate the changes that have come to characterize the workplace during the COVID-19 pandemic — including record-breaking numbers of employees leaving […]

Remember the old TV show ‘The Jetsons’? How is it that people in the near future never seemed to worry about outdated technology? MLenny / Getty Images Yesterday, July 31, 2022, was actually a unique day in technology for those of a certain age. It was the “birthday” of one George Jetson of Saturday morning cartoon fame. “The Jetsons,” set in 2062, was all about what life would be like in the future (at a time when George was 40 […]

Got one of Google’s Pixel phones? These easily overlooked adjustments will unlock some of your phone’s most impressive advanced powers. Google/JR Raphael, IDG Google Pixel Intelligence 7 Google Pixel settings you should… 10 next-level tricks for your Pixel… Google's potentially pivotal Pixel… The missing piece in Google's Pixel… 7 hidden Pixel shortcuts you probably… How the Pixel 6a could completely… A four-part Pixel notification… Pixel power! 42 advanced Assistant… The Pixel-exclusive rebirth of a… 13 hidden Pixel phone superpowers Show […]

Apple’s earnings in the past three months beat estimates, while its services income shows it is getting pretty good at boosting per-user revenue, giving the company protection in uncertain times. Apple late Thursday announced yet another new June quarter record, confirming strong demand for iPhones, pointing to record services revenue while admitting it couldn’t make enough Macs or iPads to meet demand. The company announced record revenue of $83 billion for the period, up 2% year over year. Quarterly earnings […]

The two best cities in the world for technology career development are Bern and Zurich, while the top US city is Atlanta, according to a new report based on a variety of metrics. By Jon Gold Senior Writer, Computerworld | Roman Samborskyi / Shutterstock Bern and Zürich are the best cities in the world in which to pursue a tech career, based on data released this week by Scotland-based digital skills development organization CodeClan. CodeClan’s study begins with the top […]

Apple’s decision to pivot to services and subscriptions means that 40% of its gross revenues after costs in the last quarter came from those sources. But what about the energy needed to drive them (and build on them down the road)? Apple’s thought about, too. Getty Images Apple generally makes good decisions. Its decision to pivot to services and subscriptions means that around 40% of its gross revenues after costs in the last quarter were generated by those two buckets […]

Macroeconomic headwinds weighed on Intel’s results, even as competitors show more resilience. By Varun Aggarwal APAC News Editor, Computerworld | A combination of macroeconomic headwinds and internal problems led to Intel’s revenue dropping 22% to $15.3 billion in the second quarter of 2022, marking the seventh straight quarter of decline for the chipmaker. Revenue was also 15% below the company’s original guidance for the quarter. “Due to the difficult macroeconomic environment together with our own execution challenges, our results for […]

Many experts thought COVID-19-related lockdowns would reduce demand for hard goods. The opposite happened. More than two years after COVID-19 triggered a worldwide supply chain crisis, disruptions continue to make every trip to the supermarket or hardware store an adventure. The problem contributes to inflation, and even shortages of products made close to home. Shippers and truckers have received much blame, but the root of the crisis can be traced directly to the business desktop. Remote work, or the chain […]

IT jobs at financial services and tech companies are among the most highly sought-after by new college graduates with STEM degrees. Chase CIO Gill Haus said he hires from a variety of educational backgrounds — traditional universities, coding bootcamps, and workforce development programs — with a focus on candidates willing to evolve and learn. By Lucas Mearian Senior Reporter, Computerworld | With more than a quarter of a million employees, JPMorgan Chase Bank has its job cut out attempting to […]

Got a Pixel? Any Pixel? These easily overlooked adjustments will unlock some of your phone’s most impressive advanced powers. Google/JR Raphael, IDG Google Pixel Intelligence 7 Pixel settings you should change this… 10 next-level tricks for your Pixel… Google's potentially pivotal Pixel… The missing piece in Google's Pixel… 7 hidden Pixel shortcuts you probably… How the Pixel 6a could completely… A four-part Pixel notification… Pixel power! 42 advanced Assistant… The Pixel-exclusive rebirth of a… 13 hidden Pixel phone superpowers Show […]

One of the problems with social networks is that they tend to be broad and unfocused, which isn’t ideal for business. That’s why Real Messenger might be onto something. Thinkstock After meeting with Real Messenger execs this week, I’ve decided the company has come up with something with implications well beyond the real estate market it’s currently focused on: a social network that’s actually useful for business. The big problem with current social networks is that they try to be […]

The absence of tech and other workers is crushing city budgets and services, which could cause a chain reaction leading to the decay and shrinking of urban centers. By Mike Elgan Contributing Columnist, Computerworld | Remember when tech workers were ruining San Francisco by their very presence? The crisis peaked between 2014-2017 when the booming tech industry was blamed for driving up the cost of real estate. Tech companies drove high demand for office space and also rental housing. Now […]

The best-known Google operating system is Chrome OS, but inside Google itself, the company also uses its own Linux desktop distro — gLinux. By Steven J. Vaughan-Nichols Computerworld | Intel If you look around Google’s Mountain View, CA offices, you’ll see Windows machines, Chromebooks, Macs — and gLinux desktops. G what, you ask? Well, in addition to  relying on Linux for its servers, Google has its very own Linux desktop distribution. You can’t get it — darn it! — but […]

The CHIPS Act will provide funding and tax relief, among other incentives, to companies looking to manufacture semiconductors in the US. By Jon Gold Senior Writer, Computerworld | Fancycrave (CC0) The US Senate, by a vote of 64-33, has approved the CHIPS Act, a bill that would provide $52 billion in assistance funds for semiconductor manufacturers looking to make products in the US, along with a 25% tax credit for investment in the industry, as well as research and workforce […]

Microsoft confirmed slowing PC sales, attributing this to COVID-19. But could Apple Silicon be eating into the edges of the PC business? Apple While Microsoft’s results confirm the company continues its slow and steady pivot to build its business around high-value enterprise services, Apple, its more star-spangled PC industry sibling, makes a play of its own for platform proliferation. As we hit earnings week for both firms, what have we learned? What’s happening with Mac v. PC? You can see […]

Despite some tricky global headwinds, Microsoft continues to post strong results, buoyed by its cloud business, which surpassed $25 billion in quarterly revenue for the first time. By Charlotte Trueman Staff Writer, Computerworld | Martyn Williams/IDG Microsoft announced its fourth quarter 2022 results Tuesday, posting revenue of $52 billion, up 12% year-on-year. However, the company’s net income was relatively flat at $16.7 billion, at a much more modest increase of just 2%. In a call with analysts, Microsoft chief financial […]

Artificial intelligence can create massive efficiencies in the management of telecom cell sites, and with hardware and software upgrades, the power consumed by the sites could be cut by 40%. By Lucas Mearian Senior Reporter, Computerworld | mrdoomits / Getty Images Upgrading to more efficient cellular radio towers could save enough electricity to power cities such as Phoenix, New Orleans or Seattle, according to a new study produced by US research firm J. Gold Associates. Annually, US cell sites use […]

Coming in iPadOS 16 and macOS Ventura, Stage Manager is Apple’s latest attempt to improve multitasking on M1 iPads. What is it and how does it work? Apple If you use an iPad, Mac, or both to get things done, you’ll be looking at Stage Manager when it ships this fall. It’s Apple’s latest attempt to improve multi-tasking on iPads and is available on Macs running macOS Ventura. You enable and disable Apple Stage Manager in the Control Center on […]

Yes, cloud-based options are great, but office servers can still be your best business choice. I’m a cloud expert. No, really! Onalytica lists me in its 2022 Who’s Who in Cloud. But that doesn’t mean I always recommend the cloud for every business. Sometimes, servers in your office make the most sense. When? Here’s my checklist for when to turn to local servers instead of the cloud. Costs The big promise of the cloud was always that it would save […]

This Chrome extension will boost productivity by making your team’s favorite web apps even more well-suited to their needs. Ready to have your mind blown? By JR Raphael Contributing Editor, Computerworld | Brittany Joiner demonstrates how to use the “New Trello card from selected text” blueprint. Those are the PixieBrix equivalents of plug-and-play customizations. Where the service’s real power comes into play, though, is when you start digging in and getting your hands dirty with your own made-from-scratch modifications. The […]

Employers insisting on a 9-5 working culture in the digital age reduce productivity and increase staff churn for little reward, a new report explains. The temptation to make the new world of work a digital reflection of old ways of working still exists, so it’s going to take time to get the balance right. And actually reaching the potential for asynchronous remote and hybrid working practices will take some measure of imagination. Digital presenteeism is not your friend That’s the […]

Microsoft this month unveiled a preview of server protection aimed at small and mid-sized businesses, bundling the added security with Microsoft Defender for Business. Do you run a small business with on-premises servers? Chances are, you rely on technology that includes servers, whether they’re Windows- or Linux-based. With that in mind, Microsoft recently announced it’s previewing “server protection for small business” — bundling the offering with Microsoft Defender for Business. This is noteworthy because until now, most Endpoint Detection and […]

Almost two years after Dropbox announced it would become a virtual-first company, Andy Wilson, director of product, talks about why hybrid-work was never an option and what lessons the company has learned. By Charlotte Trueman Staff Writer, Computerworld | RichLegg / Getty Images As the COVID-19 pandemic continued to surge in October 2020, most office workers found themselves entering the seventh month of home working. With vaccines on the horizon and (pre-emptive) rumors that offices would start to reopen in […]

The M2 MacBook Air’s fanless design, battery life, and clear bright screen — along with its impressive performance per watt — makes for a machine you’ll use productively for years. Apple I’ve spent some time using one of the new M2-based MacBook Air laptops introduced at WWDC 2022. It delivers everything Apple promises — and if you’re looking for a notebook, but don’t need the horsepower of a MacBook Pro, you still get plenty of power and performance in this Mac. […]